Remove these ads. Join the Worldbuilders Guild

FastSpring is not allowing card updates for valid credit cards

closed
· Other ·
By RegentTerry on 07/02/2024

Received a "renewal failed" notice and went in to update the expired card that had been in the account. FastSpring would not allow the new (valid) card information to be successfully entered. Nor would it allow a different (valid) card to be successfully entered.   I rather expected to be able to update my information and renew my subscription.

Steps to Reproduce

Not sure you can. I'm certainly not going to leave my payment information here.

Operating System

Windows

Browser

Firefox

History

katerinach @ 03 Jul, 2024 08:03:22 Developer

Closing this since this is an issue to resolve by sending an email to contact@worldanvil.

katerinach @ 03 Jul, 2024 08:03:27 Developer
set this bug to closed