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Sidebar missing from entire website

closed
· Overlay system ·
By Squeakers on 03/26/2024
· Assigned to Dimitris
· Under Investigation

When I login there is no sidebar so I have no ability to navigate the website. I am only able to access my articles is by clicking my name on the dashboard > articles and selecting one. I cannot make new articles. Drop downs from the existing articles I can edit do not exist. IE "Species" on a character page has no drop down but displays the text: "Nothing here? You will need to create a species first!"   I would upload an image but there is no option to do so.

Steps to Reproduce

1.) Login 2.) No sidebar :(

Operating System

Windows

Browser

Google Chrome

History

Squeakers @ 26 Mar, 2024 07:10:23

I am on google chrome and cleared cache/data and these features are still missing.

Dimitris @ 27 Mar, 2024 02:04:59 Assignee

Hey there Squeakers

  • Do you have a world active?
  • Can you show us a screenshot?
  • Have you tried working on a different browser
  • Have you tried working on incognito mode (to check if there are any plugins interfering)
  • Dimitris @ 27 Mar, 2024 02:06:34 Assignee
    Assigned Dimitris
    Xuroth @ 31 Mar, 2024 05:02:57 Developer

    Just stopping by to mention that if you're not seeing the dropdowns to select related articles in addition to not seeing the sidebar, it may be the case that your browser might have Javascript disabled (either in the browser settings or via a plugin like Adblock or uBlock for example). If is NOT disabled, then your browser may be blocking our scripts because they come from another domain (we host many scripts on our CDN). If this is the case, you may need to whitelist wa-cdn.nyc3.cdn.digitaloceanspaces.com (our CDN)   If you see these reappear when you're in a different browser or using incognito (with plugins disabled) then this is most likely the cause.

    Dimitris @ 02 Apr, 2024 07:05:45 Assignee

    Hey Squeakers any update on this?

    Dimitris @ 02 Apr, 2024 07:05:50 Assignee
    Dimitris Added tag Under Investigation
    redwatcher @ 03 Apr, 2024 01:11:50

    fyi Norton anti track will disable your sidebar

    Xuroth @ 03 Apr, 2024 02:11:07 Developer

    Thanks for letting us know! We can let people know they need to whitelist us if they mention they use that extension. Sadly, we don't have a way to make Norton (or any other extension developer) whitelist us, and many seem to block any requests if they come from a different domain than what the browser is currently on.

    Dimitris @ 12 Apr, 2024 07:32:25 Assignee
    set this bug to closed
    Riehl310 @ 29 May, 2024 11:10:07

    Is there any update on this? I have no access to the side bar (and most of the features) on my web browsers (chrome & Edge). I even uninstalled norton based on the previous comment. The side bar works find on my Andriod phone however.

    Dimitris @ 30 May, 2024 02:51:52 Assignee

    Hey Riehl310   Sadly that looks like a local issue with your specific PC or browser - have you removed also anti track or any ad blockers? Have you tried loading the website in incognito mode?

    Riehl310 @ 30 May, 2024 03:56:17

    I have Uninstalled the Norton anti-tracker and it now works.

    Dimitris @ 30 May, 2024 06:18:04 Assignee

    Sweet! I am so very glad to hear it