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Trying to export world gives 502 bad gateway error

closed
· World management ·
By edwards3176 on 04/20/2024

Trying to export my world using the export tool.   Enter my email and the Authentication token, don't select any worlds because I want to back up all of the data I have.   It says it was scheduled successfully, but then a few minutes later I get the following error:   Job failed: pywaclient.exceptions.UnexpectedStatusException: (502, 'Bad Gateway', 'article/75de182e-4542-4d1f-af59-dc7b1631f549')   Chrome is listed as the main browser I use, but I've also tried on edge with the same result.

Steps to Reproduce

1.) Open World Export Page 2.) enter email and auth token 3.) Select no worlds to make sure I backup everything 4.) Click start 5.) Wait a few minutes after "successfully scheduled" message. 6.) Get error message: Job failed: pywaclient.exceptions.UnexpectedStatusException: (502, 'Bad Gateway', 'article/75de182e-4542-4d1f-af59-dc7b1631f549')

Operating System

Windows

Browser

Google Chrome

History

SoulLink @ 21 Apr, 2024 07:41:19 Moderator

Hi, this error is due to the increased load on the server because of the ongoing DDoS attack. Attempt to make your download while load is low. So not around 19:00 UTC.

SoulLink @ 21 Apr, 2024 07:41:31 Moderator
set this bug to closed