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Unable to Change Era End Date in Timeline

open
· Timelines ·
By jmckendry on 07/23/2024
· Assigned to ttblaze

For some reason, I am unable to edit the end date of an era on my timeline. I have tried to do it on multiple computers (Windows and Mac) as well as in different browsers (Chrome, Safari, Microsoft Edge) and every time I get a message that said,   "We are really sorry but we were not able to establish a connection to the server. If this is an issue on your end (check other websites) then please wait until it is resolved. If you think there might be an issue with World Anvil please message our team on Discord or Twitter."   I messaged on Discord and they directed me here to report a bug. I have tried other websites and they all work fine. I can even add new historical events to the timeline and it's fine. I spoke with @Soullink on Discord and he was able to edit his eras fine on his timelines. I don't know what's wrong or how to fix it.

Steps to Reproduce

I'm not sure how you'll be able to reproduce this, as the person I spoke with on Discord said that he was not experiencing the same issue. For me, every time I try to change the end date for the Era I have named "The Age of Blood" it gives me that error message no matter what computer or browser I'm using.

Operating System

MacOS

Browser

Google Chrome

Related Entity

I have made my world public for the time being so you can view this page. Every time I try to edit the era the Age of Blood it gives me that same error message. Here is the link to the page.   https://www.worldanvil.com/w/the-convergence-saga-jmckendry/t/the-true-history-of-jakaad-timeline

History

Dimitris @ 24 Jul, 2024 10:51:09 Developer
Assigned ttblaze
ttblaze @ 24 Jul, 2024 11:05:52 Assignee

Hi. Your timeline is private so I can't really take a look. Can you make me a coauthor so I can investigate please?

jmckendry @ 24 Jul, 2024 02:38:49

Absolutely, thank you so much for looking into this. Just added you

ttblaze @ 25 Jul, 2024 09:35:47 Assignee

I can find absolutely nothing wrong with your era. I can change the end date normally and the database has nothing weird to show. So the next step is for you to open the console in your browser(hit F12 and select the console tab) and send me a screenshot of the error that should appear there when you try to change the end date.

jmckendry @ 25 Jul, 2024 08:06:33

How can I send you a screenshot?

ttblaze @ 26 Jul, 2024 08:01:25 Assignee

The bug report content and comments are bbcode enabled - so upload an image to your account and link it as you would using bbcode

jmckendry @ 26 Jul, 2024 11:16:17

Okay to make things easier I just took a screen recording of what was happening. This is the exact thing that's happening every time I try to do this no matter what computer it's on. I opened the F12 thing on the side, I'm not sure if the correct part of the code is visible, I have no idea what I'm looking at when I see that stuff. Here's a youtube link to the screen recording   https://www.youtube.com/watch?v=xE1AhrTOmWY

ttblaze @ 29 Jul, 2024 09:26:31 Assignee

Ok. At the very top of that F12 sidebar there are a few tabs. I need you to click the second one, titled Console. Then cause the error to happen again. This should log the error on the console and we should be able to divine what is causing your unique problem from there.

Dimitris @ 29 Aug, 2024 05:05:04 Developer

Hey jmckendry can we please have an update on this? if you are having trouble following the above instructions - please let us know and we can find another way to check this out.