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Article Cover Images not being displayed

closed
· Articles & templates ·
By copat149 on 02/02/2024
· Assigned to Dimitris
· Under Investigation

Assigned cover images (header images) for articles are not being displayed in the article (or anywhere related to the article) despite it being assigned.

Steps to Reproduce

1. Upload Image 2. Assign Image to article under design tab. 3. Publish article and/or view article. Image is not displayed.

Operating System

Windows

Browser

Google Chrome

History

shyredfox @ 02 Feb, 2024 03:11:25

I had this cover image issue too. The cover image displayed correctly until I changed the cover image. When I viewed the article, it behaved as if there was no header at all. (But it showed up on the edit screen...) I tried .webp and .jpg images

Caestus @ 02 Feb, 2024 03:29:00

I am also having this difficulty. But not with all images, it seems very inconsistent. I tried deleting and re-uploading an image. Tried different images, and some work, some do not.   This problem has not occurred previously, despite having done this many, many times.

rubendefo @ 02 Feb, 2024 03:34:07

I'm having the same issue. I tried to change the image, and it stopped working. If I delete them, they go back to showing the default, but as soon as I put a new image, it stops working. I am doing the correct size of 1920x500. I've tried more than one different image, and still doesn't work. I'm having this issue on Microsoft Edge, Windows 11 OS.

themetamancer @ 02 Feb, 2024 03:37:52

experiencing the same, I also believe this may be the culprit for thumbnails not showing the images from articles on interactive charts

Dimitris @ 02 Feb, 2024 03:55:59 Assignee
Dimitris Added tag Under Investigation
Dimitris @ 02 Feb, 2024 03:56:04 Assignee
Assigned Dimitris
Dimitris @ 02 Feb, 2024 05:06:20 Assignee
set this bug to closed