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Exporting data fails with an AccessForbidden exception

closed
· Api ·
By kaelad on 04/05/2024
· Assigned to Dimitris

I was using the export tool at https://toolbox.soullink.docker.worldanvil.com/backup/form and the job fails quickly with an error: Job failed: pywaclient.exceptions.AccessForbidden: user

Steps to Reproduce

1. Go to https://toolbox.soullink.docker.worldanvil.com/backup/form 2. Enter in an email address (mine is a Google Workspace address) 3. Create a new access token for the exporter and copy/paste that over 4. I left the remaining options as the default (no world and all boxes checked) 5. Click on the Start button and wait about 5 seconds for the job to fail with the AccessForbidden exception

Operating System

Windows

Browser

Google Chrome

History

Kbignell @ 05 Apr, 2024 05:08:55

I have the same issue. I also tried limiting the export to just one of my worlds, that resulted in the same failure.

Dimitris @ 06 Apr, 2024 03:11:25 Assignee

Hey there guys - the last 48 hours World Anvil is under a persistent DDoS attack. In order to mitigate this we had to close down some hatches. We are working on it and will update you on this once we have more news   Please let me know below if you have any questions

Dimitris @ 06 Apr, 2024 03:11:29 Assignee
Assigned Dimitris
kaelad @ 06 Apr, 2024 05:10:07

That would explain it. I noticed before filing the bug, earlier in the day a 504 error from the tool and a 503 error on the normal site (i.e. just looking at articles in the web browser). I just ran the export tool again right now and it worked for me.

Dimitris @ 08 Apr, 2024 03:26:26 Assignee
set this bug to closed