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Whiteboard Co-author bug

closed
· Whiteboards ·
By Seeker2882 on 04/28/2024
· Assigned to katerinach
· Waiting for Response Under Investigation

My friends and I are trying to use the Whiteboard feature to help us in our writing sessions. We would like to use it simultaneously, but at the very least we would like to work on it together over-time (separately). I am the owner of the campaign and my 3 other friends are co-owners. The whiteboards I create do not show up for them at all, even though it is public. Nothing on my account says my stuff is private, and the articles and tables I make show up just find. We also have an issue that the Secrets I write are shown up on the others' lists, but none of the content shows except for the title.   Another weird bug with the whiteboards is that I can see the co-owners' created whiteboards and can edit them, but when I finally save the project I will take over the whiteboard and it won't show up on any of their lists again. I am literally stealing their whiteboards. Could definitely use some help with this because it is a feature we are looking forward to.   By the way, I do have the Grandmaster subscription, if that helps any.

Steps to Reproduce

I am the owner of the campaign, it was transferred to me by one of the authors since I will be paying for it now. The other features work fine, but anything I make in whiteboard or save over would go under my control and won't show up in their whiteboard lists.

Operating System

Windows

Browser

Firefox

History

katerinach @ 29 Apr, 2024 01:17:40 Assignee
Assigned katerinach
katerinach @ 29 Apr, 2024 01:17:47 Assignee
katerinach Added tag Under Investigation
katerinach @ 30 Apr, 2024 02:04:10 Assignee

Hey, we've made a fix that should address this bug! Can you and your co-authors try to access your whiteboard and let me know? (By the way, at the moment multiple users editing a whiteboard simultaneously is not supported, but you are free to make a feature suggestion if you wish!)

katerinach @ 30 Apr, 2024 02:04:21 Assignee
katerinach Added tag Waiting for Response
Seeker2882 @ 30 Apr, 2024 05:05:04

It has been fixed! At least for one of the co-owners is able to access the whiteboards and edit them. I'd imagine they'd all be able to now since they all couldn't before.   However we are having another issue with the Manuscripts and Secrets tools. They are able to look at what is created but when they click on the projects nothing shows up for them nor do they have any options to add or edit. It just shows up as a blank page with nothing left but the title of the Secrets Article or the Manuscript title. Could you help me out with that too?

katerinach @ 07 May, 2024 07:28:34 Assignee

Manuscripts as they work right now are not meant to be edited by anyone but the owner of the world - there is discussion to change this but for now it's how it works. For Secrets, head over to the World Configuration page -> Display -> Global Options and click the "Open Secrets" setting to let your co-author see your secrets (it is turned off by default on purpose to protect any hidden infromation the world owner wishes to hide from co-authors).   I'm closing this issue since the relevant bug is fixed, if there's something else you find feel free to make a new bug report!

katerinach @ 07 May, 2024 07:28:40 Assignee
set this bug to closed