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Unable to access one of my worlds

closed
· World management ·
By Rough Magic on 07/25/2024
· Assigned to Dimitris

I'm unable to access one of my "Quester's Guild" World   I click "Switch to" from the top bar   I click the "Switch" button on my "Quester's Guild" World   It directs me to the "Naughty Naughty Hobbitses" page despite my having a membership and being the owner of the world.   I think this is because i have more authors assigned than my membership allows, however I'm unable to enter the world to fix this issue.

Steps to Reproduce

I click "Switch to" from the top bar   I click the "Switch" button on my "Quester's Guild" World   It directs me to the "Naughty Naughty Hobbitses" page despite my having a membership and being the owner of the world.

Operating System

Windows

Browser

Google Chrome

History

Dimitris @ 28 Jul, 2024 10:16:04 Assignee

Hey there - that seems to be indeed the case it looks like you have downgraded your membership without removing your editors first and that locked your world. Sadly there is no way for us to go in to change anything unless we completely wipe all editors and their content.   The easiest way to address that would be to give you a 24 hours access to a grandmaster account so can make the required changes and then bring. you back to master. That is not something we normally do but I think we can make an exception here.   Contact Ioanna, let her know about my response. Please make sure that once Ioanna gives you the 24 hours window you make the changes within it. (Please also note that checking through your account I can see you have been slightly abusing the system to extend your membership - please do not do that ;( )

Dimitris @ 28 Jul, 2024 10:16:08 Assignee
Assigned dimitris
Dimitris @ 28 Jul, 2024 10:16:12 Assignee
set this bug to closed