Halia Thornton (Ha-lee-a Thorn-ton)

Halia is the guildmaster at the miners exchange in Phandalin.
She is a fierce but patient woman who is dangerous to cross. She has few qualms about helping those who seemed like valuable business partners, and equally few qualms about stabbing those same people in the back if it suited her (or even if they were simply rude to her).
She was not harassed by the Redbrands, the local outlaws, even though all the other businesses seemed to be.