Reginald is a middle-aged Human with a stout build, a balding head, and a thick black beard with streaks of grey. He has a warm and welcoming demeanor, and always greets his customers with a friendly smile. He manages to maintain a peaceful and orderly establishment, and is well-respected by the locals. He is known to be fair and just in his dealings, and has a reputation for helping those in need. He often listens to the troubles of his patrons and offers advice or assistance where he can.