Elmar Barthen
Elmar Barthen, owner of Barthen's Provisions in Phandalin, is a respected and amiable figure known for fair business practices. Deeply concerned about the recent disappearance of his friend Gundren Rockseeker and the missing supplies, Elmar seeks the aid of adventurers to unravel the mysteries plaguing Phandalin. His close relationship with Liene Graywind at the Lionshield Coster hints at collaborative efforts in the town's economic endeavors.
Gundren Rockseeker
Gundren is the patron of four adventurers whom he met while obtaining provisions in Neverwinter. He hired the adventurers to provide protection for his equipment as the transport it to Phandalin where the Rockseekers have been establishing trade and frequenting while searching for a profitable claim to mine. Gundren set out from Neverwinter a day prior to his wagon along with Sildar Hallwinter in order to "take care of business". While traveling with the wagon, the adventurers came across the slain horses owned by Gundren and Sildar which had been looted, before they were ambushed by Goblins.
Toblen Stonehill
Inkeeper of the Stonehill InnThe proprietor is a short, friendly young human male named Toblen Stonehill. Toblen is a native of the town of Triboar to the east. He came to Phandalin to prospect, but soon realized that he knew a lot more about running an inn than he did about mining. The new town offered a good opportunity to become established. Toblen is upset that the Redbrands have been allowed to terrorize the town, and that Harbin Wester, the townmaster, has done nothing to curtail them. However, he tries not to stir up trouble for fear that the Redbrands might retaliate against his wife and children